Troubleshooting and support
Collect safe diagnostics, retry the correct boundary, and contact support without exposing secrets.
0a1bd53bHow can I control privacy or delete my data?#
Open Settings → Account. Choose Privacy to change who can see your CVs or revoke sharing access. Choose Data management to delete a saved CV, remove main CV details, disconnect UAE PASS, clear AI memory, or delete your account. Both guides explain the steps and what each action changes.
Start with the visible state#
Read the message, confirm the active account and workspace, check network access, and retry once. For a provider connection, check that provider too. For an external job application, the employer system is authoritative after handoff.
Capture useful diagnostics#
Record the time and timezone, platform and version, page or feature, safe error text, and the action immediately before the problem. Include a screenshot only after hiding personal data, employer-confidential material, tokens, and payment information.
Never send secrets#
Do not send passwords, OTPs, OAuth codes, MCP tokens, provider access tokens, private share tokens, database URLs, or payment-card data. Tabbio support should not need them.
Service status#
A temporary partial outage can affect one provider or delivery channel while the rest of Tabbio remains healthy. Preserve your draft and retry after the affected service recovers.